“What do you mean by that?” said the Caterpillar, sternly. “Explain yourself!”
Q: What is an afternoon tea and high tea?
A: Afternoon tea is a three course meal composed of tea sandwiches and savories, followed by scones with clotted cream & jam, and ending with sweet pastries and a pot of loose leaf tea. Everything is bite-sized and eaten with fingers.
High tea is a delicious five course meal fit for royalty. From hearty sandwiches, scones & quiches to custom made pastries and a pot of loose leaf tea, be sure to bring your appetite!
Q: Do I need to make reservations?
A: For our Afternoon tea, High tea and Nursery tea service, reservations are required. On weekdays we offer an A la carte' menu but we still recommend reservations as we would hate to turn you away if we have some large private parties.
Q: Can you accommodate food allergies and dietary preferences?
A: We can accommodate certain allergies / dietary preferences with 48 hours notice. However, please note that our kitchen does process the following: flour, dairy, eggs, wheat, tree nuts, peanuts, fish, meat and more. If you have a life threatening condition due to food allergy, we do not recommend eating the food.
Q: Do you have a Private Party room ?
A: We have a quiet section near the Queen's portrait where we can host semi-private events. We have hosted wedding showers, baby showers, and adult or children’s birthday parties! If you have an idea for a gathering of tea loving folk then call us and we will sort you out! There is a ten person minimum and a twenty-two person maximum. Email us for more information.
Q: Can we share an Afternoon Tea or High Tea service?
A: We have designed our tea service to be enough food for one person.
If you would like to share, then we will be obliged to charge you a shared plate fee of $10.00. We really appreciate your understanding of this annoying policy.
Q: Do you do anything for birthdays?
A: We go bonkers for Birthdays!!!! We will be happy to bring the birthday girl or boy, of any age, a complimentary cupcake with a candle and sing to them…badly!!
Q: Can I come with a larger group for Afternoon Tea or High Tea?
A: We love a big parties, the more the merrier! For more than five people we do require a credit card to hold the reservation. We won't charge you unless you don’t bother to call or email us and cancel within 24 hours. So, if you decide to go on vacation and forget to tell us, we have to charge you $20 per person! Remember to let us know if you need to cancel your big group at least 24 hours in advance!!
If your group gets bigger than 10 people then we may have to book the party room for you which is a whole other story.
Q: Why do we need to do a pre order for a group of 7 or more people?
A: We need a pre-order for a group larger than 7 or more more because we have a small kitchen, a lot of people to serve and a variety of options. What we don’t want is unhappy guests who have to wait ages to get their order because the kitchen gets backed up to accommodate a huge, varied order of Afternoon Tea, High Tea and Queen's Boards… we want you to have the best service that is timely and tasty! Please let us help with the menu choices when you book a large group! Thank you for your understanding!